Refund Policy

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Refund Policy

Last updated: 24 May 2026

Refund Policy – AR Rahim Travels


At AR Rahim Travels, we strive to provide transparent and reliable travel services. This Refund Policy explains the conditions under which refunds may be processed.


1. Hajj & Umrah Package Refund Policy

Refund eligibility depends on:

  • Airline cancellation policy
  • Hotel booking conditions
  • Visa processing status
  • Service usage stage

Refund amounts may vary depending on the services completed and any third-party charges.


2. Visa Processing Refund

Visa processing fees are generally:

Non-Refundable

Once visa processing has started.

If a visa is rejected due to embassy or government reasons, processing fees may not be refundable.


3. Air Ticket Refund

Ticket refunds are subject to airline refund policies.

Refund amount depends on:

  • Ticket type
  • Cancellation timing
  • Airline deduction fees

Processing time may vary.


4. Customer Cancellation

If a customer cancels a package:

Before Processing

Partial refund may apply.

After Visa/Ticket/Hotel Booking

Applicable service charges will be deducted.


5. Force Majeure

Refund delays or restrictions may occur due to:

  • Government travel restrictions
  • Natural disasters
  • Political instability
  • Pandemic situations
  • Airline operational changes

6. Refund Processing Time

Approved refunds may take:

7–30 Working Days

Depending on the airline, hotel, bank, or processing partners.


7. Non-Refundable Charges

The following charges may not be refundable:

  • Visa fees
  • Processing charges
  • Embassy fees
  • Service fees
  • Certain airline tickets

8. Contact for Refund Support

For refund-related assistance, customers may contact our support team.

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